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Terms & Privacy Policy

Terms

Welcome to Smmmaya.com. By using our services, you agree to the following terms and conditions.

1. Services

Smmmaya.com provides social media marketing services for resellers and individuals. All services are delivered digitally and results may vary depending on the platform.

2. Orders

  • All orders placed on the platform are processed automatically.
  • Once an order is started, it cannot be canceled.

3. Payments

  • All payments made on Smmmaya.com are final.
  • By placing an order, you agree that you will not open disputes or chargebacks with your payment provider.

4. Refund Policy

  • We do not provide refunds via PayPal.
  • Funds added to your account balance are non-refundable.
  • Refunds, if applicable, will only be added to your Smmmaya account balance, not to PayPal or any external payment method.

5. Chargebacks

Opening a chargeback or dispute without contacting support first will result in immediate suspension of your account.

6. Responsibility

Smmmaya.com is not responsible for any damages or losses related to the use of our services.

7. Changes

We reserve the right to modify these terms at any time without prior notice.

Privacy Policy

Refund Policy – Smmmaya.com

At Smmmaya.com, we strive to provide reliable and high-quality social media marketing services. By using our platform, you agree to the following refund policy.

1. No PayPal Refunds

All payments made through PayPal or any external payment method are non-refundable. We do not issue refunds to PayPal accounts under any circumstances.

2. Balance Refunds

If a refund is approved for any reason (for example: service not delivered or canceled by the system), the amount will be credited to your Smmmaya account balance only.

3. Non-Refundable Orders

Orders that are already started, completed, or in progress cannot be refunded.

4. Chargebacks & Disputes

Opening a dispute or chargeback with PayPal, bank, or payment provider without contacting our support team will result in:

  • Immediate account suspension
  • Permanent ban from the platform

5. Service Guarantee

We do our best to provide stable and fast services, but we cannot guarantee exact results or speed due to changes in social media platforms.

6. Contact Support

If you experience any issue with your order, please contact our support team before opening any dispute.